1. Overview
This Refund Policy applies to all seats purchased through becomeawordpresspro.in or through any official payment link provided for Become a WordPress PRO, a course owned and operated by 819 Digital.
We want you to enrol with confidence. This policy explains when a refund is available for a seat, how to request one, and how long it takes. It applies to all seats purchased through or any payment link shared by .
2. Refund window
You can request a full refund, minus payment gateway charges (if any), if you cancel at least hours before the first live session of your batch begins.
Once the batch's first live session has started, your seat becomes non-refundable, because the seat was reserved for you, session access and recordings for that session are issued immediately, and it takes a seat away from someone on the waitlist. This applies even if you personally miss a session, do not attend live, or decide the batch is not for you partway through.
3. Situations where you are not eligible for a refund
- You request a refund after the first live session has started.
- You were removed from the batch for breaching the Terms & Conditions (for example, sharing your access with others, or abusive conduct).
- You simply change your mind after attending one or more sessions, or after downloading/accessing recordings.
- Non-attendance, poor internet connectivity on your end, or a device/software issue on your end.
4. If we cancel or significantly change the batch
If we cancel a batch entirely, or are unable to deliver the number of live sessions promised on the batch page, you are entitled to, at your choice:
- a full refund of the fee you paid; or
- a free transfer to the next available batch.
5. How to request a refund
6. Processing time
Approved refunds are initiated within working days of approval. The amount will be credited back to your original payment method. Depending on your bank or payment provider, it may take an additional 5–10 working days to reflect in your account after we initiate it; this part of the timeline is outside our control.
7. Batch transfers
Instead of a refund, you may ask to move your seat to a later batch, subject to seat availability, at no extra cost, provided you request the transfer within the refund window described in Section 2.
8. Chargebacks
Please contact us first if you have a concern about a payment. Raising a chargeback or payment dispute directly with your bank or card network without first contacting us may delay resolution and can result in suspension of your access while the dispute is investigated.
9. Changes to this policy
We may update this Refund Policy from time to time. The version in effect on the date of your payment is the one that applies to your seat. The "Last updated" date at the top of this page reflects the latest revision.